Disability Connect would like to introduce you to our new Culturally and Linguistically Diverse Disability Information and Advisory Service. This service aims to improve quality of information to non-English speaking families in the South Auckland region and to connect them to appropriate services in both culturally and religiously way. You can view the English version of the flyer by clicking here or to view the Chinese version, click here.

Community members who will benefit from this service include individuals with a disability, their families, caregivers, providers and the general public. This service will particularly assist Chinese, Indian, Southeast Asian, Other Asian, Middle Eastern, African and Latin American/Hispanic families raising a child with a disability (up to school leaving age) – although we will endeavour to assist all who approach our service and direct families to appropriate support.

Sanny Chan is our Community Cultural Disability Advisor who speaks Mandarin and Cantonese. She works on Mondays, Tuesdays, and Wednesdays. We also have access to interpreter services for speakers of other languages.

This service will provide the South Auckland community with culturally and religiously appropriate disability related information via:

  • Telephone/email and in-person conversations (interpreted if necessary)
  • Seminars including such topics as:
    • Navigating the New Zealand Disability Sector
    • Education Transition phases (Early Childhood Education to Primary school and progressing to Secondary school, and Secondary school to Community)
    • Ministry of Health Disability Support Services
    • The Needs Assessment and Service Coordination process
    • Some disability specific seminars such as Autism support/info
    • Information on other possible supports including Work and Income
  • Publications (some translated) on Navigating the New Zealand Disability Sector including some of the above topics

Our key objective is to improve the quality of information available to non-English speaking families, including where to go for more information, the services available and how to access them.

For more information please contact Sanny Chan or Lisa Martin, Disability Connect, phone 636-0351 or email or

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