Culturally Aware Linguistically Diverse (CALD) Service
Our Culturally and Linguistically Diverse Disability Information Advisory Service (CALD DIAS) provides support, information and advice for to migrant families who speak English as a second language with disabled children.
This services is for families from different cultures, including (but not limited to):
- Chinese
- Indian
- Southeast Asian
This service aims to improve quality of information to families who speak English as a second language in the South Auckland region; and to connect them to appropriate services that respect and respond to their cultural, linguistic and religious needs, beliefs, values and practices.
This service provides the South Auckland community with culturally and religiously appropriate disability related information via telephone, email and in-person conversations (with an interpreter if necessary).
Workshops and Seminars on topics such as:
- Navigating the New Zealand Disability Sector
- Education Transition phases (Early Childhood Education to Primary school and progressing to Secondary school, and Secondary school to Community)
- Ministry of Social Development Disability Support Services (DSS)
- The Needs Assessment and Service Coordination process
- Some disability specific seminars such as Autism support or Behaviour training
- Information on other possible supports including Work and Income
- Publications (some translated) on Navigating the New Zealand Disability Sector including some of the above topics
For more information, please contact Yoky Yao or Jessica Ramirez at Disability Connect, phone 09 636-0351 or email disabilityadvisor@disabilityconnect.org.nz

Yaqin (Yoky) Yao
Community Cultural Disability Advisor
Yoky speaks Mandarin and English.
Yoky works Monday, Thursday and Friday and facilitates a Parent Support Group, primarily for Chinese families on Thursday mornings once a month.

Jessica Ramirez
Cultural Disability and Information Advisor
Jessica speaks English and Filipino, with a basic understanding of NZSL (New Zealand Sign Language). Jess works Monday to Wednesday with a few flexible hours on Thursday and Friday. Jess facilitates a Culturally Diverse Parent Support Group once a month on Wednesdays.